Privacy and Cookie Policy

Published 7 November, 2024Updated 27 June, 2025

Privacy & Cookie Policy 

Version 1.5. Effective from 9 June 2025 

We would like to inform you how Tesco Stores ČR a.s. processes your personal data, for what purpose, for how long and what your rights are. The given Privacy and Cookie Policy (the "Policy") includes information in particular on the processing of personal data in the following cases: 

  • Shopping in our stores,  
  • Shopping online 
  • use of the Clubcard loyalty programme, 
  • Use our mobile applications; 
  • Sending newsletters and marketing communications 
  • Participate in satisfaction surveys, contests or events that we organise. 

(collectively, "Our Services"). 

At the same time, we offer services in cooperation with partners who have their own rules for personal data protection, which we recommend that you familiarize yourself with in advance. 

We process your personal data in accordance with the EU General Data Protection Regulation (2016/679) ("GDPR"), Act No. 480/2004 Coll., on Certain Information Society Services, and Act No. 110/2019 Coll., on the processing of personal data, as amended. 

 

Data Controller

How we protect your personal data

Rights of data subjects

How to Contact Us

Tesco Online Shopping

Clubcard

Mobile application Tesco Online shopping CZ, Clubcard, Scan&Shop mobile

Resolution of complaints and claims via Customer Support and the contact form

Participation in competitions, market research, events organized by Tesco

Sending news and marketing communication

Processed personal data obtained through cameras

Other Tesco services offered in cooperation with partners (Tesco mobile)

Job seekers at Tesco

Cookies and similar technologies

 

Data Controller 

The data controller is Tesco Stores ČR a. s., Vršovická 1527/68b, 100 00 Prague 10, ID No.: 453 08 314 (hereinafter referred to as "Tesco"). 

 

How we protect your personal data 

To keep your personal information safe, we use computer security measures such as firewalls and data encryption, and enforce physical access controls to our buildings and files.  We only grant access to employees who need it to perform their job duties. We regularly train employees on how to handle personal data.  

  • During transmission, we protect the security of your information by encrypting it with a Secure Sockets Layer (SSL). 
  • In connection with the collection, storage and disclosure of personal data, we apply physical, electronic and procedural safeguards. We do not disclose any personal information without identity verification. 
  • When confirming your order, we will only reveal the last four digits of your credit card number 
  • All payment details are encrypted and stored in a secure environment. 
  • We adhere to a strict access control policy (rules) and further strengthen it by controlling access to sensitive data (such as payment details) through advanced technologies. 
  • We maintain strict security measures to protect personal data and prevent the leakage or loss of personal data or any security incident or breach of personal data. 
  • We regularly monitor and test our security framework 

While we take appropriate technical and organizational measures to safeguard your personal information, please note that we cannot guarantee the security of personal information that you voluntarily submit to us over the Internet. 

 

Rights of data subjects 

You have the right to: 

Right of access to personal data 

You have the right to receive confirmation from us as to whether personal data concerning you is being processed and, if so, to access the personal data and information you request or consider relevant.  In accordance with applicable law, we provide information about the processing of your personal data free of charge. We will respond to your request in writing within 1 (one) month.  

Right to rectification 

If the data we process is incorrect, we will correct it without undue delay at your request. You also have the right to have incomplete data completed, including by means of a supplementary statement. 

Right to object 

Under certain circumstances, you have the right to object to the processing of your personal data and you have the right to object to the use of your data for direct marketing. You can also object where we are processing your personal data on the basis of legitimate interests (or those of a third party), unless Tesco demonstrates legitimate grounds for the processing which override your interests, rights and freedoms. 

Right to restriction of processing 

Data processing may be restricted if: 

  • you contest the accuracy of the personal data for a period enabling us to verify the accuracy of the personal data; 
  • the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead; 
  • Tesco no longer needs your personal data for the purposes of processing, but you require it for the establishment, exercise or defence of legal claims; 
  • you have objected to the processing until it has been verified whether Tesco's legitimate grounds override yours. 

Right to erasure ("right to be forgotten") 

You have the right to have us, as the Data Controller of your personal data, erase these personal data without undue delay if one of the following reasons applies: 

  • the personal data processed are no longer necessary in relation to the purposes for which they were collected or otherwise processed; 
  • you revoke your consent on the basis of which your personal data was not given in accordance with Art. 6 para. 1 lit.  a) the GDPR is processed and there is no other legal ground for the processing; 
  • you object to the processing of your personal data pursuant to Article 21 para. 1 or 2 of the GDPR, whereas in the event of an objection pursuant to Article 21 para. 1 GDPR, there are no reasons that would entitle Tesco to continue processing your personal data; 
  • the personal data have been unlawfully processed; 
  • personal data must be erased by Tesco in order to comply with a relevant legal obligation; 
  • the personal data were collected in connection with the offer of information society services pursuant to Article 8 para. 1 GDPR. 

If we have made your personal data public and are now obliged to erase such personal data, we will take reasonable measures, taking into account available technology and the costs of implementation, to ensure that third parties who process such personal data are informed that you wish them to erase any links, copies or replicas thereof of such personal data. 

Right to data portability 

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format (e.g. doc or .pdf), unless otherwise requested.  

What happens and what you can do if we reject your request 

If Tesco refuses your request for rectification, restriction, erasure or portability of your personal data, we will inform you in writing within one month of receipt of your request why we were unable to comply with your request and we will inform you of your options for procedural defence, in particular the possibility of lodging a complaint with a supervisory authority. 

You can exercise your rights using the contact details provided in the "How to Contact Us" section below. 

Complaint from the Office for Personal Data Protection: 

You also have the right to lodge a complaint with the Office for Personal Data Protection using the following contacts: 

Office for Personal Data Protection, Pplk. Sochora 27, 170 00 Prague 7, Czech Republic 

Tel. +420 234 665 111 

Fax +420 234 665 444 

email:posta@uoou.cz 

Website:http://www.uoou.cz/ 

The website of the Office for Personal Data Protection also contains further details about the above-mentioned rights to the protection of personal data. 

 

How to Contact Us 

If you have questions about how we process personal data, or would like to exercise your rights, please contact us at:  

Phone:  800 222 555 
Address: TESCO Stores ČR a. s. 
  Vršovická 1527/68b, 100 00 Prague 10 
  Legal Department 

Our Data Protection Officer 

Our Data Protection Officer can be contacted by e-mail: CE.DPO@tesco.com and/or ochrana_dat@tesco.com 

 

Tesco Online Shopping 

SCOPE OF PROCESSED PERSONAL DATA 

If you shop online, we process the following data about you: 

  • Information about you: name and surname, billing and delivery address, telephone and e-mail, gender, salutation, date of birth; 
  • Information on the selection of communication channels: email, sms or all; 
  • Registration information: login and password, date of registration, Clubcard number; 
  • Purchase information: shopping cart, order number, time of purchase, payment method, favourites based on purchase history and Clubcard number, order history, coupons and vouchers redeemed, Clubcard points earned per purchase if you are a member, credit card information if you paid by card; 
  • Delivery information: information about your satisfaction with the services and products provided, selected time period, selected pick-up point when using the Click+Collect service, assigned establishment; 
  • Device information: identification of the device from which you ordered the goods, model, operating system, IP address, browser type, or other information obtained through cookies of your choice (more below); 
  • Payment information: payment card details, such as PAN number, card type and expiry date, customer name and billing address, as well as the customer's "intention" to pay now or to save payment details for a later time; 
  • If you are a member of the Tesco Online Club, we also process the following data about you: application of exclusive discount coupons, transaction data when paying for membership, booked delivery dates.  
  • If you are a member of the Tesco Baby Club, we also process the following data about you: use of exclusive discount coupons. 

We do not process any personal data of a special category, i.e. sensitive data, e.g. health. 

When you create a Clubcard account, it will be automatically linked to your Tesco online shopping account. If you shop online through our Tesco online shopping app, we process personal data about you in addition to the data listed in the "Mobile Apps" section of this Policy for the purposes set out therein. The processing of personal data in connection with complaints and complaints about your online purchase is described in more detail in the section "Complaint handling by customer support". 

For certain categories of goods (e.g. alcohol), we verify the identity of the buyer before issuing an order by consulting the identity document. However, Tesco does not process or store this personal data any further.  

 

PURPOSE AND LEGAL BASIS 

We process the above data in order to: 

  • Provision of the service and delivery of goods ordered by you, the legal basis for which is Art. 6 para. 1 lit. b) GDPR; 
  • We process technical information on the basis of a legitimate interest, i.e. Art. 6 para. 1 lit. f) consisting in providing technical support for online purchases (ensuring the correct display of the website). 
  • We also process your personal data on the basis of a legitimate interest (Art. 6 (1) (f) GDPR) for the purpose of creating analyses, statistics and market research, internal research and development that help us improve your shopping experience (in particular by offering your favourite products or services) as well as our information technology systems, our product range, services and products. We also use your pseudonymised data to improve our services and deliveries of goods (ensuring sufficient supply, busy delivery hours, etc.). 
  • In order to evaluate your satisfaction with the services and products provided and to regularly evaluate the fulfillment of the contractual obligations of our partners, we may also send you questionnaires about your satisfaction with your online purchase on the basis of our legitimate interest (Art. 6 (1)(f) GDPR). Satisfaction questionnaires never contain marketing communications. Via the designated link in the questionnaire, you have the option to opt out of receiving further satisfaction surveys for all your future online purchases. 
  • At the same time, if you have not refused, we share your e-mail address and, if applicable, data about the purchased goods with Heureka Group a.s. as part of the "Verified by Customers" program and Seznam.cz, a.s. as part of the Zboží.cz and conversion measurement program in order to obtain feedback on our services and goods and to facilitate decision-making for other customers, current or future. The processing takes place on the basis of Art. 6 para. 1 letter f) of the GDPR and §7 para. 3 of Act No. 480/2004 Coll., while the legitimate interest lies in improving the quality or resolving negative feedback. 
  • If you have given us your consent, we will store and use your payment data for future orders and future payment, in which case the legal basis for the processing of personal data is Art. 6 para. 1 lit. a) GDPR (i.e. the processing is based on your consent); 
  • At the same time, if you give your marketing consent, we may share your email with Google LLC and/or Meta Platforms, Inc. in order to match your consent with targeted marketing and thus offer you richer content on their websites. The legal basis for this is your consent (Art. 6 (1) (a) GDPR), which can be revoked at any time using the contact details listed above. 

PROCESSING TIME 

We process your personal data for the duration of your use of the account, but no longer than 24 months from your last activity. If we process your personal data on the basis of consent, we store this data until the moment of withdrawal of consent, but no longer than 24 months from your last activity within your account. If you ask us to delete your personal data, your registration for your account will be cancelled and subsequently your personal data will be permanently deleted or anonymised. If your account is not used for at least 2 years, it will be automatically deleted and your personal data will be deleted. 

 

PROCESSORS  

Tesco shares your personal data mainly with the following processors: 

  • TESCO-GLOBAL Áruházak Zártkörűen Működő Részvénytársaság, H-2040 Budaörs, Kinizsi út 1-3., adószám, ID No.: 10307078-2-44 and TESCO STORES SR, a. s., Cesta na Senec 2, 821 04, Bratislava, Slovakia, ID No.: 31 321 828, which help us provide our services to our customers: e.g. they take care of the support of IT systems used to operate online shopping, Clubcard and operate a customer line. These companies only process the data that is necessary to provide the service for these purposes.  
  • TESCO-BST Üzleti és Technológiai Szolgáltatások Zártkörűen Működő Részvénytársaság, 1138 Budapest, Váci út 187, Hungary, ID No.: 01 10 140160, which provides customer service to Tesco 
  • dunnhumby Ireland ltd. Floor 3, Building 2, Harbour Square Crofton Road, Dun Laoghaire Co Dublin, Ireland, which processes purchase information for the purpose of assigning coupons and vouchers, and participates in analyses to improve your shopping experience. 
  • DoDo Czech s.r.o., ID No.: 24128848, with its registered office at Pernerova 702/39, Karlín, 186 00 Prague, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File 181207, which provides Tesco with the delivery of online purchases and processes your personal data to the necessary extent for this purpose. 

INDEPENDENT PERSONAL DATA CONTROLLERS 

In case of granting consent to targeted marketing, the Controller may share your data with companies: 

  • Meta Platforms, Inc., located at Merrion Road, Dublin 4, D04 X2K5, Ireland; and/or 
  • Google Inc., with its registered office at GooglePlex, 1600 Amphitheatre Parkway, Mountain View, California, USA. 

Both companies are provided with your email address, which is recorded on the so-called Sandbox, if you have given your consent to one or the other company at the same time, it is matched and then you can see the content provided to our customers in the form of targeted advertising on the websites of the companies. If you have not given your consent, the address will be deleted immediately. As both companies are separate controllers, we recommend that you review their privacy policies, which can be found here for Google and here for Meta Platforms. 

 

TRANSFER OF PERSONAL DATA TO THIRD COUNTRIES 

We do not transfer personal data outside the EU, except for information obtained through third-party advertising cookies located outside the EU, to which you have consented. 

 

AUTOMATED DECISION-MAKING AND PROFILING 

Tesco does not carry out automated decision-making. In line with market practice, Tesco classifies customers into segments of similar types of customers based on their preferences and interest in products. 

In this context, we may group our customers into broad segments or categories (group them with similar customers) by analysing customer interactions with our products and services. These transaction-based customer groups are based on lifestyle patterns. Tesco does not process health data or other special category data. As a result of this grouping, we can better tailor our offer (Clubcard vouchers and coupons) as well as the scope of marketing campaigns (where we have marketing consent) that may be of interest to you. Subsequently, we can also measure the effectiveness of this adaptation. 

In practice, this means that customers are grouped into similar customers who have either bought the same products or spent similar sums of money in their store during a week known as a "segment". These segments are then "hashed" so that the personal data is deleted and only pseudonymized identifiers remain. Tesco does not share personally identifiable information and the data that is matched can only be used for contractually agreed purposes. 

 

PURPOSE AND LEGAL BASIS: Tesco processes your personal data, including data relating to your previous transactions, to create and provide offers tailored to your interests and preferences. Next, we measure the effectiveness of this customization. This processing of personal data is based on our legitimate interest to increase customer satisfaction and optimize our marketing efforts (according to Art. 6 (1) (f) GDPR). We ensure that this legitimate interest does not override your fundamental rights and freedoms. For the avoidance of doubt, this processing does not produce any legal effects on you as a customer or any other similar effects. 

 

SCOPE AND NATURE OF DATA: We collect and analyze transaction data as follows: 

  • purchase history; 
  • expense; 
  • frequency and loyalty; 
  • location; 
  • date. 

We take your privacy seriously and implement extensive measures to protect your data. In addition to the general technical and organisational measures relevant to each type of processing activity, we pay particular attention to the following in relation to personalised content: 

  • Data minimization: We only collect data that is necessary for the purposes listed above. 
  • Anonymisation and pseudonymisation: Where possible, we anonymise or pseudonymise data to enhance privacy protection. 
  • Security measures: We use advanced security measures, including encryption and access controls, to protect your information from unauthorized access and breaches. 

You have the right to object to the processing of your personal data for our legitimate interest as set out above, including tailor-made offers and coupons. You can exercise this right at any time by contacting us at CE.DPO@tesco.com. In addition, you have the right to access, rectify or delete your data and to restrict or object to processing in accordance with Articles 15-21 GDPR. A detailed description of your rights as a data subject can be found in the section "Rights of the data subject". 

 

Clubcard 

SCOPE OF PROCESSED PERSONAL DATA 

If you have registered in the Clubcard loyalty programme, we may process the following data about you: 

  • Information about you: name and surname, billing and delivery address, telephone and e-mail, date of birth, gender, salutation, number of the international discount card (e.g. ISIC); 
  • Registration information: login and password, date of registration, Clubcard number; 
  • Purchase history: whether you made a purchase in a store or online, or in which store, shopping cart, time of purchase, payment method, coupons and vouchers redeemed (incl. date of issue, date of use, place of redemption, value, validity, billing), Clubcard points earned per purchase, payment card information if you paid by card; 

We do not process any personal data of a special category, i.e. sensitive data, e.g. health. 

When you create a Tesco Online Shopping account, it will be automatically linked to your Clubcard account. In addition to the personal data mentioned above, we may also process personal data about you listed in the "Mobile Apps" section if you use the Clubcard app. The processing of personal data in connection with complaints and grievances related to your Clubcard is described in more detail in the section "Handling complaints with customer support". 

 

PURPOSE AND LEGAL BASIS 

We process the above data in order to: 

  • Provision of benefits within the Clubcard loyalty system, for which the legal basis for processing is Art. 6 para. 1 lit. b) GDPR; 
  • Monitoring the use of Clubcard in order to prevent card misuse on the basis of our legitimate interest, pursuant to Art.  6 para. 1 lit. f) of the GDPR.  
  • We also process your personal data on the basis of a legitimate interest (Art. 6 (1) (f) GDPR) for the purpose of creating analyses, statistics and market research, internal research and development that help us improve your shopping experience (in particular by offering your favourite products or services) as well as our information technology systems, our product range, services and products.    

 

PROCESSING TIME 

We process your personal data for the duration of your use of the account, but no longer than 24 months from your last activity. The data is then deleted. If you ask us to delete your personal data, your registration for your account will be cancelled and subsequently your personal data will be permanently deleted or anonymized. If your account is not used for at least 2 years, it will be automatically deleted and your personal data will be deleted. 

 

PROCESSORS  

Tesco shares your personal data mainly with the following processors: 

  • TESCO-GLOBAL Áruházak Zártkörűen Működő Részvénytársaság, H-2040 Budaörs, Kinizsi út 1-3., adószám, ID No.: 10307078-2-44 and TESCO STORES SR, a. s., Cesta na Senec 2, 821 04, Bratislava, Slovakia, ID No.: 31 321 828, which help us provide our services to our customers: e.g. they take care of the resistance of IT systems used to operate online shopping, Clubcard and operate a customer line. These companies only process the data that is necessary for the purposes mentioned above. 
  • TESCO-BST Üzleti és Technológiai Szolgáltatások Zártkörűen Működő Részvénytársaság, 1138 Budapest, Váci út 187, Hungary, ID No.: 01 10 140160, which provides customer service to Tesco 
  • dunnhumby Ireland ltd. Floor 3, Building 2, Harbour Square Crofton Road, Dun Laoghaire Co Dublin, Ireland, which processes information about your purchase in order to allocate coupons and vouchers, and participates in analyses to improve your shopping experience.  

 

TRANSFER OF PERSONAL DATA TO THIRD COUNTRIES 

We do not transfer personal data outside the EU, except for information obtained through third-party advertising cookies located outside the EU, to which you have consented. 

 

AUTOMATED DECISION-MAKING AND PROFILING 

Tesco does not carry out automated decision-making. In line with market practice, Tesco classifies customers into segments of similar types of customers based on their preferences and interest in products. 

In this context, we may group our customers into broad segments or categories (group them with similar customers) by analysing customer interactions with our products and services. These transaction-based customer groups are based on lifestyle patterns. Tesco does not process health data or other special category data. As a result of this grouping, we can better tailor our offer (Clubcard vouchers and coupons) as well as the scope of marketing campaigns (where we have marketing consent) that may be of interest to you. Subsequently, we can also measure the effectiveness of this adaptation. 

In practice, this means that customers are grouped into similar customers who have either bought the same products or spent similar sums of money in their store during a week known as a "segment". These segments are then "hashed" so that the personal data is deleted and only pseudonymized identifiers remain. Tesco does not share personally identifiable information and the data that is matched can only be used for contractually agreed purposes. 

 

PURPOSE AND LEGAL BASIS: Tesco processes your personal data, including data relating to your previous transactions, to create and provide offers tailored to your interests and preferences. Next, we measure the effectiveness of this customization. This processing of personal data is based on our legitimate interest to increase customer satisfaction and optimize our marketing efforts (according to Art. 6 (1) (f) GDPR). We ensure that this legitimate interest does not override your fundamental rights and freedoms. For the avoidance of doubt, this processing does not produce any legal effects on you as a customer or any other similar effects. 

 

SCOPE AND NATURE OF DATA: We collect and analyze transaction data as follows: 

  • purchase history; 
  • expense; 
  • frequency and loyalty; 
  • location; 
  • date. 

We take your privacy seriously and implement extensive measures to protect your data. In addition to the general technical and organisational measures relevant to each type of processing activity, we pay particular attention to the following in relation to personalised content: 

  • Data minimization: We only collect data that is necessary for the purposes listed above. 
  • Anonymisation and pseudonymisation: Where possible, we anonymise or pseudonymise data to enhance privacy protection. 
  • Security measures: We use advanced security measures, including encryption and access controls, to protect your information from unauthorized access and breaches. 

You have the right to object to the processing of your personal data for our legitimate interest as set out above, including tailor-made offers and coupons. You can exercise this right at any time by contacting us at CE.DPO@tesco.com. In addition, you have the right to access, rectify or delete your data and to restrict or object to processing in accordance with Articles 15-21 GDPR. A detailed description of your rights as a data subject can be found in the section "Rights of the data subject". 

 

Mobile application Tesco Online shopping CZ, Clubcard, Scan&Shop mobile 

SCOPE OF PROCESSED PERSONAL DATA 

If you use Tesco applications, we may process the following about you:  

  • Information about you: name and surname, billing and delivery address, telephone and e-mail, date of birth, gender, number of the international discount card (e.g. ISIC); 
  • Registration information: login and password, date of registration, Clubcard number; 
  • Purchase information: whether you made a purchase in a store or online, or in which store, shopping cart, order number, time of purchase, payment method, coupons and vouchers redeemed (incl. date of issue, date of use, place of redemption, value, validity, billing), Clubcard points earned per purchase (incl. history), credit card information if you paid by card, feedback expressed via the App; 
  • Payment information: payment card details, such as PAN number, card type and expiry date, customer name and billing address, as well as the customer's "intention" to pay now or to save payment details for a later time; 
  • Device information: IP address of your mobile device, date and time of access, request from the app user, http response code, amount of data transferred, version of the app used, or other information obtained through cookies of your choice (more below); 
  • Your current location, if you have given us your consent to do so; 
  • The camera of your mobile device can be used to scan QR codes to identify the store you shop in and to scan the barcodes of the goods.  
  • Anonymized analytical information about how you use the app; 
  • Push notification consent information. 

In mobile apps, you can enable Face ID authentication. Apps are only notified when authentication is successful. Through Tesco apps, it does not gain access to Face ID data associated with the registered face. Tesco does not process any personal data related to authentication.  

In the case of the Scan Shop app&, we only process some of the above personal data about you if you link your Clubcard account to the app.  

 

PURPOSE AND LEGAL BASIS 

We process the above data in order to: 

  • We process information about you, your registration and your purchase for the purpose of providing the services offered by the app, on the basis of Art. 6 para. 1 lit. b); 
  • We process device information to protect our systems, analyze application errors and prevent unlawful conduct, all on the basis of our legitimate interest pursuant to Article 6 para. 1 lit. f); 
  • In case you have given your consent to geolocation when using our application, we use this function to show you your nearest store based on your current location; 
  • If you have given us your consent, we will store and use your payment data for future orders and future payment, in which case the legal basis for the processing of personal data is Art. 6 para. 1 lit. a) GDPR (i.e. the processing is based on your consent); 
  • Access to your camera is necessary to scan the QR codes in order to provide the service offered by the app (Art. 6(1)(b));  
  • On the basis of your consent (Art. 6 (1) a) GDPR), we may process analytical information about the way you use the Application in order to improve your user experience with the Application; 
  • If you give us your consent, you will receive push notifications to inform you about current offers, products and promotions;  
  • We also process your personal data on the basis of a legitimate interest (Art. 6 (1) (f) GDPR) for the purpose of creating analyses, statistics and market research, internal research and development that help us improve your shopping experience (in particular by offering your favourite products or services) as well as our information technology systems, our product range, services and products;   
  • On the basis of our legitimate interest (Art. 6 (1) (f) GDPR), we also process your answers and opinions regarding the services and products you voluntarily provide to us by filling in the relevant forms where available in the applications, in order to improve our products and services.   

 

PROCESSING TIME 

We process your personal data for the duration of using the mobile application, but no longer than 24 months from your last activity in the mobile application. The data is then deleted. If we process your personal data on the basis of consent, we store this data until the consent is withdrawn, but no longer than 24 months from the last activity.  

 

PROCESSORS AND RECIPIENTS 

Tesco shares your personal data with the following processors in particular: 

  • Verint Systems Inc., 175 Broadhollow Rd, Ste 100, Melville, NY 11747, which processes your responses and opinions regarding the products and services provided;  
  • TESCO-GLOBAL Áruházak Zártkörűen Működő Részvénytársaság, H-2040 Budaörs, Kinizsi út 1-3., adószám, ID No.: 10307078-2-44 and TESCO STORES SR, a. s., Cesta na Senec 2, 821 04, Bratislava, Slovakia, ID No.: 31 321 828, which help us provide our services to our customers: e.g. they take care of the resistance of IT systems used to operate online shopping, Clubcard and operate a customer line. These companies only process the data that is necessary for the purposes mentioned above; and 
  • dunnhumby Ireland ltd. Floor 3, Building 2, Harbour Square Crofton Road, Dun Laoghaire Co Dublin, Ireland, which processes information about your purchase in order to allocate coupons and vouchers, and participates in analyses to improve your shopping experience.  

 

TRANSFER OF PERSONAL DATA TO THIRD COUNTRIES 

We do not transfer personal data outside the EU. 

 

AUTOMATED DECISION-MAKING AND PROFILING 

Tesco does not carry out automated decision-making or profiling. 

 

Resolution of complaints and claims via Customer Support and the contact form 

SCOPE OF PROCESSED PERSONAL DATA 

In the case of resolving complaints, we process about you: 

  • Information about you: name and surname, phone and e-mail, Clubcard number; 
  • Data on the subject of the complaint, the time of receipt of the complaint and the time of resolution, the method of resolution, electronic communication conducted in connection with your complaint or claims, other records or protocols related to the complaint or claim; 
  • Recording of telephone communication: if you have given your consent, your call with a customer support agent is recorded; 

We do not process any personal data of a special category, i.e. sensitive data, e.g. health. 

 

PURPOSE AND LEGAL BASIS 

We process the above data in order to: 

  • We process personal data related to a complaint or complaint because we are required to do so by law in the case of complaints, or on the basis of a legitimate interest in the case of other complaints (Article 6(1)(c) and (f) of the GDPR); 
  • If you have given your consent to the recording of the call, the legal basis is your consent according to Art. 6 para. 1 lit. a) GDPR. You can withdraw your consent at any time by contacting the data subjects above for exercising their rights. The recording will be deleted immediately after the consent is revoked. 
  • Improving the quality of complaint resolution where the legal basis is a legitimate interest under Article 6 Enough. 1 lit. f) of the GDPR. 

PROCESSING TIME 

We process your personal data for the period necessary to resolve a specific complaint or claim, or for the duration of the limitation period, and in the event of initiation of judicial, administrative or other proceedings, we process your personal data to the extent necessary for the entire duration of such proceedings. Subsequently, the data is anonymised for statistical purposes. In the case of consent to record a telephone call with customer support, the retention period is 3 months, provided that you do not withdraw your consent earlier. The record is then deleted. 

 

PROCESSORS AND RECIPIENTS 

Tesco shares your personal data with the following processors: 

  • TESCO-GLOBAL Áruházak Zártkörűen Működő Részvénytársaság, H-2040 Budaörs, Kinizsi út 1-3., adószám, IČO: 10307078-2-44 
  • TESCO STORES SR, a. s., Cesta na Senec 2, 821 04, Bratislava, Slovakia, IČO: 31 321 828, 
  • TESCO-BST Üzleti és Technológiai Szolgáltatások Zártkörűen Működő Részvénytársaság, 1138 Budapest, Váci út 187, Hungary, IČO: 01 10 140160, 

who help us provide our services to our customers: e.g. take care of the support of the IT systems used to operate Clubcard and operate the customer line. These companies only process the data that is necessary to resolve the complaint or complaint. 

 

TRANSFER OF PERSONAL DATA TO THIRD COUNTRIES 

We do not transfer personal data outside the EU. 

 

AUTOMATED DECISION-MAKING AND PROFILING 

Tesco does not carry out automated decision-making or profiling. 

 

Participation in competitions, market research, events organized by Tesco 

SCOPE OF PROCESSED PERSONAL DATA 

In the event that you enter a competition, market research or other event organised by Tesco ("Event"), we will process the following about you: 

  • Information about you: name and surname, telephone and e-mail, or other identification data according to the terms and conditions of the specific Event; 
  • Other information provided by you during or in connection with the Event. 

We do not process any personal data of a special category, i.e. sensitive data, e.g. health. 

 

PURPOSE AND LEGAL BASIS 

We process the above data in accordance with Art. 6 para. 1 lit. b) GDPR, for the purpose of organizing Events. 

 

PROCESSING TIME 

We process your personal data for the necessary period of time, which is determined for each individual Event. We recommend that you familiarize yourself with the terms and conditions of each Promotion. 

 

PROCESSORS AND RECIPIENTS 

Tesco shares your personal data with the following processors: 

  • TESCO-GLOBAL Áruházak Zártkörűen Működő Részvénytársaság, H-2040 Budaörs, Kinizsi út 1-3., adószám, ID No.: 10307078-2-44 and TESCO STORES SR, a. s., Cesta na Senec 2, 821 04, Bratislava, Slovakia, ID No.: 31 321 828, which help us with the organization and evaluation of Events. 
  • Tesco Endowment Fund: we share your data to the extent of your name, surname, contact details or other personal data that you have provided to participate in the event with other non-governmental organizations that participate in the organization of these events.  

 

TRANSFER OF PERSONAL DATA TO THIRD COUNTRIES 

We do not transfer personal data outside the EU. 

 

AUTOMATED DECISION-MAKING AND PROFILING 

Tesco does not carry out automated decision-making or profiling. 

 

Sending news and marketing communication 

SCOPE OF PROCESSED PERSONAL DATA 

You can subscribe to newsletters and marketing communications via your Online Shopping or Clubcard account or on the Tesco website in the Newsletter Subscription section. If you subscribe to newsletters or marketing communications, we will process the following about you: 

  • Information about you: name and surname, telephone and e-mail; 
  • Information about consent to marketing activities; 
  • Information about the store where you regularly shop; 
  • Preferences regarding communication, especially via e-mail. 

We do not process any personal data of a special category, i.e. sensitive data, e.g. health. 

 

PURPOSE AND LEGAL BASIS 

We process the above data on the basis of your consent pursuant to Article 6 para. 1 lit. a) of the GDPR, in order to: 

  • sending newsletters, sending relevant marketing communications or contacting you for the purpose of marketing surveys; 

News and marketing communications relate to our products and services, including Clubcard or Tesco online shopping, and products and services of partners who are part of the Tesco Group.  

More information about the content and method of sending newsletters or marketing communications can be found in the form for granting consent to receive newsletters and newsletters. You can withdraw your consent at any time via the link in the email, or in the settings of your marketing preferences within the relevant application or at the above contacts for exercising the rights of subjects. If you withdraw your consent, you will unsubscribe from all news and marketing communications. If you subsequently decide to subscribe to the newsletter, it is necessary to change the settings of your marketing preferences or subscribe to the newsletter again. 

 

PROCESSING TIME 

We process your personal data for a period of time until you withdraw your consent, but no later than 24 months after your last interaction with the Company's products or services. 

 

PROCESSORS AND RECIPIENTS 

Tesco shares your personal data with the following processors: 

  • TESCO-GLOBAL Áruházak Zártkörűen Működő Részvénytársaság, H-2040 Budaörs, Kinizsi út 1-3., adószám, ID No.: 10307078-2-44 and TESCO STORES SR, a. s., Cesta na Senec 2, 821 04, Bratislava, Slovakia, ID No.: 31 321 828, which help us with the preparation and distribution of news and marketing communication or marketing surveys; 

TRANSFER OF PERSONAL DATA TO THIRD COUNTRIES 

. We do not transfer personal data outside the EU.  

 

AUTOMATED DECISION-MAKING AND PROFILING 

Tesco does not carry out automated decision-making or profiling. 

 

Processed personal data obtained through cameras 

SCOPE OF PROCESSED PERSONAL DATA 

If you visit one of our stores, we will process the following about you: 

  • Video recording of your person through installed cameras 
  • Video and audio recording of your person obtained through personal cameras (so-called Body Wear Cameras), which some employees of the Controller or security may be wearing. 

 

PURPOSE AND LEGAL BASIS 

We process the above data in order to: 

  • Legitimate interest under Article 6 para. 1 lit. f) GDPR consisting in the protection of property and safety of persons
     
  • Legitimate interest under Article 6 para. 1 letter f) of the GDPR consisting of measures to prevent undesirable behaviour. 

PROCESSING TIME 

We will not keep your personal data for longer than necessary, up to a maximum of 14 days from the date of your visit to our stores, unless we are obliged to keep it for longer, for example for the establishment, exercise or defence of legal claims, but not more than during the limitation period of such claims. 

 

PROCESSORS AND RECIPIENTS 

Record processors/consumers can be: 

  • technology companies ensuring the operation of CCTV systems and their maintenance;  
  • security service providers; 
  • Public authority where the sharing of personal data is mandated by law or a public authority, or where the sharing of personal data is necessary to identify, exercise or defend our legal claims (this includes providing personal data to others for fraud prevention purposes). 

TRANSFER OF PERSONAL DATA TO THIRD COUNTRIES 

We do not transfer personal data outside the EU. 

 

AUTOMATED DECISION-MAKING AND PROFILING 

Tesco does not carry out automated decision-making or profiling. 

 

Other Tesco services offered in cooperation with partners (Tesco mobile) 

SCOPE OF PROCESSED PERSONAL DATA 

If you use any of the services offered by Tesco together with its partners, we may process the following about you: 

  • Your identification data: name and surname, address, date of birth, and more depending on the service used. 
  • Information about the scope of the service: we also process information within the scope of the requested service. 

We do not process any personal data of a special category, i.e. sensitive data, e.g. health. 

You can find more information about the processing of your personal data in connection with the Tesco mobile service here.  

 

PURPOSE AND LEGAL BASIS 

We process the above data for the purpose of providing services in accordance with the contract (Art. 6 (1) (b) GDPR). 

 

PROCESSING TIME 

We process your personal data for the period specified in the concluded contract. 

 

PROCESSORS AND RECIPIENTS 

Tesco does not use processors. However, we recommend that you familiarize yourself with the Information on the processing of personal data of partners who may use processors. 

 

Job seekers at Tesco 

SCOPE OF PROCESSED PERSONAL DATA 

  • Data shared by you through your CV, cover letter or other documents sent to Tesco; 
  • Information provided during the recruitment process; 
  • Information from publicly available sources – public registers, professional networking networks (e.g. LinkedIn), etc. 
  • Copies of documents submitted prior to employment with Tesco (necessary for the preparation of the employment contract and/or wage deductions); 
  • Confirmation from a medical examination of the ability or limitations for the performance of employment. 

We do not process any personal data of a special category, i.e. sensitive data, e.g. health. 

 

PURPOSE AND LEGAL BASIS 

We process the above data for the purpose of concluding an employment contract (Art. 6 (1) (b) GDPR) and on the basis of our legitimate interest (Art. 6 (1) (f) GDPR) for the purpose of handling complaints from applicants regarding the application process and protecting our rights and interests. Unsuccessful applicants may give their consent to the processing of personal data (Article 6(1)(a) of the GDPR) for the purpose of inclusion in the database of job seekers and contacting Tesco with other job offers that match your professional profile. The consent can be withdrawn at any time, using the above contacts for exercising the rights of subjects. 

 

PROCESSING TIME 

Tesco retains personal data for the duration of the selection process; If you are not successful in the selection procedure, your personal data will be deleted within 6 months of their provision. In the event of an employment contract, personal data will be subject to your personal file and will be archived and shredded after the termination of the employment relationship in accordance with applicable legislation. 

If you have given your consent to be included in the database of applicants and to be contacted with future job offers that correspond to your professional profile, we process your personal data for the period until you withdraw your consent, but no longer than 3 years after it was granted.  

 

PROCESSORS AND RECIPIENTS 

Tesco uses the following processors or recipients: 

  • TESCO-GLOBAL Áruházak Zártkörűen Működő Részvénytársaság, H-2040 Budaörs, Kinizsi út 1-3., adószám, ID No.: 10307078-2-44 and TESCO STORES SR, a. s., Cesta na Senec 2, 821 04, Bratislava, Slovakia, ID No.: 31 321 828; 
  • Alma Career Czechia s.r.o., Dock in Five, Menclova 2538/2, Libeň, 180 00 Prague 8, which maintains our database of candidates and technically supports the career side of the https://kariera.itesco.cz/. 

Employment agencies: if you have sent us your CV through an agency/employment agency, please check how they process your personal data. In some cases, this is not a processor, but a controller to whom you give special consent and who may use personal data differently from Tesco. 

 

TRANSFER OF PERSONAL DATA TO THIRD COUNTRIES 

We do not transfer personal data outside the EU. 

 

AUTOMATED DECISION-MAKING AND PROFILING 

Tesco does not carry out automated decision-making or profiling. 

 

Cookies and similar technologies 

How we use cookies 

Cookies are small text files containing a unique identifier that are stored on your computer or mobile device so that your device can be recognized when you use a particular website or mobile application. They can only be used for the duration of your visit or they can be used to measure how you interact with the Services and Content over time. Cookies help to provide important features and functionality on our websites and mobile apps, and help improve your customer experience. 

Types of cookies 

Cookies can be divided based on several criteria. Depending on who creates and processes cookies, cookies can be divided into two categories: 

A first party cookie is created directly by web pages or scripts on the same domain. Most often, it is used to ensure the basic functionality of the website. 

Third party cookies are created by other websites. These websites own some content on the website you visit, such as ads, images, or videos. 

Cookies can also be divided according to their durability into: 

Session cookies are temporary. They are stored on your device only until you close your internet browser and are deleted when you close it. These cookies are necessary for the proper functioning of the website or associated applications. 

We can use persistent cookies for easier and more comfortable navigation on our website (e.g. easier and faster navigation). These cookies remain in your browser for a longer period of time or until you manually delete them. The length of this period depends on the selected settings of the internet browser. Permanent cookies allow information to be transferred to an internet server each time you visit a website.     

According to the purpose of use, cookies can be divided into: 

Strictly necessary (essential) cookies that are required for the operation of the website. They include, for example, cookies that allow you to log into secure areas of our website. These cookies do not collect information about users that could be used for marketing purposes or to remember which pages users have visited on the internet. 

We use performance cookies to improve how the website works. These cookies collect information about how visitors use the website, e.g. which pages visitors go to most often and if they get error messages from web pages. They also allow us to record and count the number of visitors to the website, which allows us to track how visitors use the website. These cookies do not collect information that would allow the user to be personally identified. The information collected by these cookies is aggregated and anonymous. 

Functional cookies make it easier to use and improve the functions of the website. They are used to activate specific website features (e.g. video playback) and set them according to your choices (e.g. language) in order to improve your experience on the website. At the same time, functional cookies are used to remember your preferences when you visit the website again. However, they do not collect information that can identify you. 

Targeting and advertising (profiling) cookies are used to track preferences that you reveal through the use of the website and to send or display advertising messages in accordance with these preferences.  

 

 We use these cookies 

www.itesco.cz 

Name of cookies

1st or 3rd party

Categories of cookies

Purpose

Duration

gdprCookiePreferences

Tesco

Absolutely necessary

Cookies creating a so-called cookie wall, i.e. only cookies to which the visitor has consented are stored on the device

365 days

PHPSESSID

Tesco

Absolutely necessary

Banner cookie

Relational

ARRAffinity

Microsoft

Absolutely necessary

Cookie to ensure that a page running on Windows AzzureAzure always redirects the same visitor to the same server

Relational

bm_sz/bm_sv

Akamai

Necessary

These are cache cookies from Akamai to ensure the best communication between the site and the visitor

Relational

_dc_gtm_UA-xxxxxxx

Google

Absolutely necessary

A Google Tag Manager cookie that helps to implement additional functions on a website, without which the website does not function properly

Relational

_mobilsize_

Tesco

Absolutely necessary

Cookie to optimise your display on mobile devices

295 days

_gcl_au

Google

Absolutely necessary

Conversion cookies to save information settings even when leaving the main page

90 days

Ak_bmsc

Akamai

Absolutely necessary

Cookie from Akamai to ensure the security of site settings

Relational

_gclxxxx*

Google

Performance

Conversion cookies from Google

89 days

_Ga*

Google

Performance

Google Analytics cookies assign a unique ID to the visitor, through which it tracks the total number of visitors, the length of stay on the page, the overall overview of all visited pages

729 days

_Gid*

Google

Performance

Google Analytics cookies assign a unique ID to the visitor, through which it tracks the total number of visitors, the length of stay on the page, the overall overview of all visited pages

Relational

optimizelyEndUserId

Tesco

Performance

Website optimization cookie, assigns a unique ID to the visitor

179 days

optimazelyDomain 

TestCookie

Tesco

Performance

Optimization cookies that allow you to switch between different versions of the website, used to test new website features

179 days

_gat_UA-

Google

Performance

Google Analytics cookies assign a unique visitor ID and help minimize the data that Google collects during busy times

Relational

optimezelyEndUserID*

Tesco

Performance

Website optimization cookie, assigns a unique ID to the visitor

6 months

_Fb

Facebook

Marketing

A cookie that links a website to Facebook, if the visitor is logged in to their Facebook account, assigns the site to their profile

364 days

_abck

Akamai

Functional

Akamai Bot Manager cookie to verify whether a user is a computer or a human visitor

365 days

 

www.nakup.itesco.cz 

Name of cookies

1st or 3rd party

Categories of cookies

Purpose

Duration

PHPSESSID

Tesco

Absolutely necessary

Banner cookie

Relational

_dc_gtm_UA-xxxxxxx

Google

Absolutely necessary

A Google Tag Manager cookie that helps to implement additional functions on a website, without which the website does not function properly

Relational

bm_sz/bm_sv

Akamai

Absolutely necessary

These are cache cookies from Akamai to ensure the best communication between the site and the visitor

Relational

_mobilsize_

Tesco

Absolutely necessary

Cookie to optimise your display on mobile devices

295 days

_gcl_au*

Tesco

Absolutely necessary

Conversion cookies to save information settings even when leaving the main page

90 days

Ak_bmsc

Akamai

Absolutely necessary

Cookie from Akamai to ensure the security of site settings

Relational

Ighs-sess.sig

Tesco/OneTrust

Absolutely necessary

Cookie assigning a unique ID to a site visitor

Relational

_csrf

Django

Absolutely necessary

Cross-Site Request Forgery cookie prevents external attacks and the possibility of storing malicious code in cookies

Relational

_Ga*

Google

Performance

Google Analytics cookies assign a unique ID to the visitor, through which it tracks the total number of visitors, the length of stay on the page, the overall overview of all visited pages

729 days

_Gid*

Google

Performance

Google Analytics cookies assign a unique ID to the visitor, through which it tracks the total number of visitors, the length of stay on the page, the overall overview of all visited pages

Relational

optimizelyEndUserId

Tesco

Performance

Website optimization cookie, assigns a unique ID to the visitor

179 days

Akavpau_czech_vp

Akamai

Performance

Cookie from Akamai that sets real-time visitor prioritization

Relational

Atrc

Tesco

Performance

Cookie tracking the use of services on the website and suggesting optimization

364 days

Trkid

IBM

Performance

IBM service-tracking cookie

364 days

_abck

Akamai

Functional

Akamai Bot Manager cookie to verify whether a user is a computer or a human visitor

365 days

_fbp

Facebook

Marketing

A cookie that links a website to Facebook, assigns the site to the visitor's profile if the visitor is logged in to their Facebook account

364 days

 

If you are logged in to your account, we also collect information through the following cookies:

h-e

Tesco

Necessary

Cookie allowing you to enter login data and store it for the duration of validity or change of settings

1 year

OAuth.TokensExpiryTime

Tesco

Absolutely necessary

Cookie remembering logins for the duration of validity or changing settings

2 hours

OAuth.RefreshToken

Tesco

Absolutely necessary

Cookie remembering logins for the duration of validity or changing settings

2 hours

OAuth.AccessToken

Tesco

Absolutely necessary

Cookies that remember logins for a given period of time

30 minutes

_sm_au_d

Google

Marketing

AdWords advertising cookie

Relational

ssm_au_d

Google

Marketing

Cookies that track the effectiveness of displayed advertising

Relational

 

www.zabezpeceni.itesco.cz 

Name of cookies

1st or 3rd party

Categories of cookies

Purpose

Duration

PHPSESSID

Tesco

Absolutely necessary

Banner cookie

Relational

_dc_gtm_UA-xxxxxxx

Google

Absolutely necessary

A Google Tag Manager cookie that helps to implement additional functions on a website, without which the website does not function properly

Relational

bm_sz/bm_sv

Akamai

Absolutely necessary

These are cache cookies from Akamai to ensure the best communication between the site and the visitor

Relational

_mobilsize_

Tesco

Absolutely necessary

Cookie to optimise your display on mobile devices

295 days

_gcl_au*

Google

Absolutely necessary

Conversion cookies to save information settings even when leaving the main page

90 days

Ak_bmsc

Akamai

Absolutely necessary

Cookie from Akamai to ensure the security of site settings

Relational

Ighs-sess.sig

Tesco

Absolutely necessary

Cookie assigning a unique ID to a site visitor

Relational

_csrf

Tesco

Absolutely necessary

Cross-Site Request Forgery cookie prevents external attacks and the possibility of storing malicious code in cookies

Relational

_Ga*

Google

Performance

Google Analytics cookies assign a unique ID to the visitor, through which it tracks the total number of visitors, the length of stay on the page, the overall overview of all visited pages

729 days

_Gid*

Google

Performance

Google Analytics cookies assign a unique ID to the visitor, through which it tracks the total number of visitors, the length of stay on the page, the overall overview of all visited pages

Relational

optimizelyEndUserId

Tesco

Performance

Website optimization cookie, assigns a unique ID to the visitor

179 days

Akavpau_czech_vp

Akamai

Performance

Cookie from Akamai that sets real-time visitor prioritization

Relational

Atrc

Tesco

Performance

Cookie tracking the use of services on the website and suggesting optimization

364 days

Trkid

IBM

Performance

IBM service-tracking cookie

364 days

_fbp

Facebook

Marketing

A cookie that links a website to Facebook, if the visitor is logged in to their Facebook account, assigns the site to their profile

364 days

_abck

Akamai

Functional

Akamai Bot Manager cookie to verify whether a user is a computer or a human visitor

365 days

 *The Google cookies may process personal data. The controller of the personal data is Google Inc., based in the USA, which may share the collected data with other companies. Before accepting these cookies, we recommend that you read the Privacy Policy of Google Inc. https://policies.google.com/terms?hl=cs 

 

Your choices regarding cookies 

Web browser cookies 

We use cookies to make our website easier for you to use and to show you personalized content. It is up to you which ones you allow us to apply. You can revert to your preferences at any time and change them through Cookie Preferences or by setting a banner from OneTrust. 

You can use your browser settings to accept or reject new cookies and to delete existing cookies.  You can also set your browser to notify you each time a new cookie is placed on your computer or other device.  You can find more detailed information on how you can manage cookies through your browser's help function. 

You can also manage cookies related to advertising on our services by opting out through the service providers listed in the table above or by visiting the YourOnlineChoices website. Where personalized ads are displayed for other organizations' websites, you'll typically see an AdChoices icon.  Clicking on this icon will give you specific help on how to control your online advertising preferences.  More information is available on the YourAdChoices website. 

 

Mobile Applications 

Cookies work differently on mobile applications as they are encoded in the applications themselves and use a unique identifier created by your mobile device to use advertising activities. You can turn off or reset this advertising identifier through your mobile device's privacy settings. 

Title

Type

Function

iOS/Android

Bumptech

Functional

Correct graphical display

Android

Leanplum

Functional

Correct graphical display

Android

OneTrust

Necessary

Banner display and consent management

Both

Firebase Analytics Impl Android Sdk/ Firebase IID/Messaging/ Android Sdk

Functional

Application security

Both

Play Services Measurement SDK

Functional

Functional display of videos in the app

Android

Zxing Android Sdk

Functional

Barcode Scanner

Android

Gson Stream Android Sdk/Gson Annotations/Reflect Android/Android SDK

Functional

Java library from Google to convert images from Java to Gson format and back

Android

OkHttp

Functional

Simplifies the retrieval of individual pages

Android

Play Services Measurement SDK API

Functional

Ensures and measures the correct display of videos

Android

Retrofit

Functional

Library for downloading more complicated objects

Android

Foresee SDK/internal SDK

Targeted

A tool that is used to integrate ForeSee's customer feedback solutions into mobile apps, websites, and other digital platforms

Android

Dagger

Functional

A Software Development Kit that allows you to develop CI/CD (Continuous Integration and Continuous Delivery) pipelines in languages such as TypeScript/JavaScript or Go and run these pipelines with the Dagger Engine

Android

Google Auth SDK/Wallet SDK

Functional

A set of tools and libraries to help developers implement authentication and authorization for applications that use Google services

Android

Leanplum Push/Internal/Feedback SDK

Functional

Provide push notifications/feedback

Android

Tesco Mobile Identity/Payment SDK

Functional

Customer identity verification

Android

AdMob

Targeted

A mobile ad network that caters to market needs and tailors campaigns accordingly.

Android

Android Card/Android SDK

Targeted

Manage a payment card stored in a mobile phone

Android

Adobe Core

Functional

Adobe operating system for programming mobile applications

Android

Adjust-Core

Functional

Monitoring of application utilization and functionality

Android

SwiftUI

Necessary

SwiftUI provides views, controls, and layout structures for declaring your app's UI.

iOS

Lottie

Functional

Lottie is a mobile library for Android and iOS that natively renders real-time vector animations and art with minimal code.

Both

Image I/O

Functional

The Image I/O programming interface allows applications to read and write most image file formats.

iOS

Core Graphics

Functional

The Core Graphics framework is based on the advanced Quartz drawing engine. It delivers low-level, lightweight 2D rendering with unparalleled output fidelity.

iOS

Nanopb

Functional

Nanopb is an implementation of Protocol Buffers with a small code size in ANSI C.

iOS

UIKit

Functional

UIKit provides the required infrastructure for your iOS or tvOS apps.

iOS

Combine

Functional

Combine provides a declarative Swift API to handle values over time.

iOS

Core Foundation

 

Core

Functional

Foundation is a framework that provides basic software services useful for application services, application environments, and for applications themselves.

iOS

EventKit

Functional

The EventKit framework provides access to calendar data and reminders so that you and your users can create, retrieve, and edit calendar items in your application.

iOS

Quartz Core

Functional

QuartzCore is a framework used by macOS and iOS to create animatable scene graphics.

iOS

SystemConfiguration

Functional

The service management framework provides facilities for loading and unloading running services, and reading and modifying running dictionaries directly from the application.

iOS

AdSupport

Targeted

Use the AdSupport framework if you implement an ad serving system.

iOS

Card.io

Functional

It provides quick and easy scanning of payment cards in mobile applications.

iOS

Foundation

Necessary

Access the operating system's core data types, collections, and services, and define the core functionality layer for your application.

iOS

Core Location

Necessary

Core Location provides services that determine the geographic location, altitude, and orientation of a device or its location relative to a nearby iBeacon.

iOS

WebKit

Functional

WebKit provides a set of classes for displaying web content in windows and implements browser features such as tracking links when the user clicks on them, managing a rewinding list, and managing a history of recently visited pages.

iOS

Security

Necessary

The OSLog framework allows you to read logs. With Unified Logging System, you can create custom debugging and analysis tools to use alongside Apple tools such as tools and consoles.

iOS

Image SlideShow

Functional

Picture slideshow written in Swift format with circular scrolling, timer and full-screen viewer

iOS

MapKit

Functional

With the MapKit framework, you can insert maps directly into your own windows and views.

iOS

StoreKit

Targeted

Support in-app purchases and App Store interactions.

iOS

FBLPromises

Targeted

The MLFairy SDK allows you to use the MLFairy service to securely distribute your CoreML models and to collect prediction inputs and outputs.

iOS

Core Media

Functional

The Core Media framework defines the media pipeline used by AVFoundation and other high-level media frameworks found on Apple platforms.

iOS

UserNotifications

Functional

User notifications communicate important information to users of your app, regardless of whether your app is running on the user's device.

iOS

CFNetwork

Functional

Provides access to network services and handles changes to network configuration.

iOS

SD Web Image

Functional

This library provides an asynchronous image downloader with cache support.

iOS

Core Telephony

Functional

You can use the Core Telephony framework to get information about the user's home mobile service provider.

iOS

Local Authentication

Necessary

Authenticate users biometrically or with a passphrase they already know.

iOS

AVFoundation

Analytical

The AVF framework combines four major technology areas, which together encompass a wide range of tasks for capturing, processing, synthesising, controlling, importing, and exporting audiovisual media on Apple platforms.

iOS

Analytics

Analytical

Analytics helps you measure your users, products, and business, basic business metrics, and whether a product is a good fit for the market.

iOS

 

This version 1.5 of the Rules is effective from 9 June 2025. 

 

 

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