Return the rejected items to one of our colleagues at Click & Collect. If you are paying by card upon collection, these items will be deducted from the total order price. If you paid online, we would refund the amount to your account.
Later you can take back products to any of our stores. Go to the Customer Service desk, show delivery documents and ask for a refund.
Need help? Please call the Customer Service on +420 800 222 555. We are here for you every day from 8 am to 11 pm. By phone, we can solve any complaint faster and often without asking you to visit our store.
Read more about product claiming in the Terms and Conditions.